Privacy Policy

Introduction

Cheforra Private Limited ("Cheforra", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.cheforra.com, purchase our products, or interact with us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely via third-party gateways)
  • IP address and browser information
  • Other information relevant to customer surveys and/or offers

b. Non-Personal Information

We may also collect non-identifying data such as:

  • Browser type
  • Operating system
  • Referring URLs
  • Site usage and analytics data

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send transactional and promotional emails (only with consent)
  • Comply with legal obligations
  • Prevent fraudulent transactions

3. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ecom@cheforra.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

4. Sharing of Your Information

We do not sell or rent your personal data. We may share your information with:

  • Third-party service providers (e.g., payment gateways, courier partners) for order fulfillment
  • Legal or regulatory bodies, if required under applicable laws
  • Analytics services (e.g., Google Analytics) to improve our website

All such third parties are bound to maintain confidentiality and use your data only for the specified purpose.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience, such as:

  • Remembering your preferences
  • Tracking site usage
  • Enabling shopping cart functionality

You may modify your browser settings to decline cookies; however, this may impact your use of some site features.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6. Data Storage & Security

We store your personal data on secure servers and implement technical and organizational safeguards to protect against unauthorized access, disclosure, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill your orders
  • Provide customer service
  • Meet legal and tax obligations

After that, your data will be securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time (e.g., for marketing emails)

To exercise any of these rights, please contact us at ecom@cheforra.com.

9. Children's Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before sharing personal data.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised "Effective Date." Continued use of the site after such changes constitutes your consent to the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, contact us at:

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